our services

 

Hospitality Traning Institute offers following services: 

  • Tailor-made training programs for Hospitality & Tourism Industry
  • Hospitality audits and analyses
  • Mystery Shopping research
  • Customer & Staff Satisfaction surveys
  • Human Resources advisory
  • Implementing, support and training of Hospitality Quality Standards
  • Preparing and realization of national and international educational projects
  • Grant advisory for EU funded educational projects
  • Researches, analyses, strategies and studies of hospitality & tourism
  • Promotion and exploitation of regional culinary heritage and traditions
  • Networking in Hospitality & Tourism vocational education, training and research


 Training programs for Hospitality & Tourism Industry 

  • Customer Orientation Skills
  • Complaint Management
  • Quality Standards in Hotel Operation
  • F&B Management
  • Rooms Division Management
  • Perfect Restaurant Service
  • Perfect Front-Office Service
  • Marketing in small hotel businesses
  • New trends and principles in gastronomy
  • Cost controlling and cost management in hotel operation
  • In-house training skills and techniques


 All activities and services are carried out by professionals with long year Hospitality & Tourism expertise in in Czech Republic and abroad.


news

  • Feb 2011

    We have performed training "Online marketing in small hospitality enterprises" for participants from Slovak hotels.


  • Jan 2011

    Together with our partner, Vysočina Tourism Agency, we have started realisation of two-year project „ Educational Programs for Sustainable Development of SMEs in Tourism Services" , cofinanced from European Social Fund and state budget of Czech Republic.


  • More news »
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